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The
Spilotras mantra is “Preparation, Preparation, Preparation” and
what a great mantra that is. We pride
our selves in this keystone philosophy that makes our business
so successful. Handed down from generation to generation the
focus on Preparation is foremost. Preparation being the foundation
of our business, so much so that often times Michael has said “We
would be better named if we were called Preparers and not Painters.”
The essence of a great painting project is measured by the
preparation a painting establishment invests in each and every
project. Our firm prepares everything properly so that then,
the painting portion of the project goes ahead smoothly with
a brilliant outcome that outlasts many of our competitors work.
As skilled craftsmen, our team of expert painters set out
to prepare all of the surfaces being painted with a striking
attention to detail. We have every tool and technique to make
sure every aspect is prepared thoroughly.
The preparation process carries through the job to the end
meaning after we have completed each and every job the entire
work area is cleaned and scoured. Oftentimes customers have
commented that their space was cleaner after the painting project
than it was before the painting crew arrived.
While Michael is busy overseeing the entire business, his
brother, Rob, manages each individual job maintaining a strict “Quality
Control” along every step of each job. Spilotras Painting
averages 30 jobs per month with Rob on top of every one of
them.
Our qualified staff are screened and “New Hires” to
Spilotras painting, regardless of prior experience, go through
an “Intern Process” to re-evaluate their area of
expertise. They must pass the rigorous screening process of
both Michael and Rob and then pass a several week On-the-Job
review which includes the “Spilotras Painting Way” training.
Our “Satisfaction Guarantee” includes a detailed
questionnaire which the customer is requested to complete at
the end of each job. Michael and Rob will not be satisfied
with the job unless they get an EXCELLENT in each box of the
questionnaire.
So as you can see, our mantra “Preparation, Preparation,
Preparation”, is a theme that carries through each and
every one of our projects.
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